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Online Services

Instant Quotes

Need a repair estimate but can't make it to the shop?

Our Car Wise instant photo quote service puts expert eyes on your vehicle damage anytime, day or night. Here's how it works:

Simple 3-Step Process:
Snap clear photos of the damage
Send them through Car Wise
Receive a quick estimate from our experts

Perfect for:
• Collision damage estimates
• Insurance documentation
• Minor dent assessment
• Paint repair quotes
• Custom work planning

Documents

We're making auto care even more convenient at Hometown Collision! Soon you'll be able to handle repair authorizations and payments right from your phone or computer. These new features join our existing digital services like online scheduling and photo estimates.

New Digital Features Coming:
• Online repair authorizations
• Secure digital payments
• Electronic documentation
• Contactless transactions

All backed by the same trusted service you've known for 50 years in Salem and surrounding areas. Whether you prefer digital convenience or traditional service, we're here to make your auto care experience as smooth as possible.

Repair Progress

Stay informed about your vehicle's progress at Hometown Collision with our convenient Car Wise text update service. No more wondering about your repair status – get real-time updates right on your phone.

How It Works:
• Receive automatic progress notifications
• Check repair status anytime
• View estimated completion times
• Get instant photo updates
• Message our team directly
• Track parts orders
• Know when your vehicle is ready

Whether we're handling collision repair, mechanical work, or custom restorations, you'll always know exactly where your vehicle stands in the repair process. It's just another way we're making auto care easier for Salem and surrounding communities.

Online Scheduling

Need to book an appointment with Hometown Collision? Our new online scheduling system lets you book services 24/7, right from your phone or computer. Whether it's collision repair, mechanical work, or custom restorations, scheduling your appointment is now as easy as a few clicks.

Can't schedule online? No problem! Our team is still available by phone at (618) 548-1314 during business hours (8am-5pm) to help with your booking needs.

For emergency towing, simply call us anytime - we're here 24/7!

Instant Communication

Instant Help Just a Click or Text Away

Need assistance? Reaching Hometown Collision has never been easier. During business hours (8am-5pm), connect instantly with our team through the live chat button on our website. Got questions about repairs, need a quote, or want to check availability? We're right there at your fingertips.

Had an accident? Getting help is as simple as sending a text! No apps to download, no forms to fill out – just quick, direct access to Salem's trusted auto care experts.

Connect Your Way:
• Live Chat: Click to talk during business hours
• Call: (618) 548-1314 available 24/7

Whether it's a fender bender at noon or a towing emergency at midnight, we've made getting help as simple as possible. With 50 years of trusted service and new family ownership, we're combining hometown values with modern convenience.
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